Returns and Exchanges
The MotoWorks accepts returns and exchanges for 30 days after receipt of product. Any product being returned or exchanged must be in new and uninstalled condition.
Products may be exchanged for the same or similar product in an alternative finish. Otherwise, product may be returned and a new order will need to be placed.
Custom-made or special-order items cannot be returned unless defective. This includes made-to-order brake hoses.
In the event that a product arrives defective or damaged, please contact us as soon as possible. Defective or damaged product must be returned within two weeks of receipt.
Please contact firstname.lastname@example.org with your order number, reason for return/exchange and a photograph showing the condition of the product. We will issue an authorization for the return or exchange to be included in the return parcel with the product.
1249 Ridgeway Ave, Suite Q
Rochester, NY 14615